TUITEA
Support
I cannot sign in
TUITEA signs in with your email and a password. If you have never set one — or you have forgotten it — open TUITEA, tap Forgot password or Set up password, and use the link we email you. You can also start that here.
Do I need to reinstall?
No. TUITEA updates itself in the background — you do not need to visit this site or reinstall to get the latest version. Reinstalling can remove photos that are still only on your phone, so please ask us before you do it.
Where are my family's records?
In your account, not on one phone. Signing in on a new phone brings them back. If something looks missing, it is far more likely to be a connection problem than a deletion — tell us before you re-add anything.
Getting a copy of your data, or closing your account
Open TUITEA → Your account. Deletion always asks you to confirm by email first.
Still stuck
Email us and we will help.